Frequently Asked Questions
Volunteer London has invested considerable time into making its website accessible, understandable and easy-to-use. The website was built using WordPress, which is one of the most popular and versatile tools available for website design and development.
However, we recognize that what works for one site visitor might not work for the next. Therefore, we have pulled together some of the most frequently asked questions. As our site continues to grow, we will revisit these questions and make updates when necessary.
Our frequently asked questions cover a variety of topics, including:
Do you screen volunteers?
How do I login?
You can directly navigate to our sign-in page at http://volunteerlondon.ca/sign-in.
Can I ask to have additional site features?
How can I report a bug with the website?
Should you notice any bugs during your journey through http://volunteerlondon.ca, we ask that you please fill out our Bug Report form. This will notify the site admin, and it will be actioned.
This is a group effort, and we appreciate all your help and understanding!
I want to volunteer. What should I do?
When you find an opportunity you are interested in, use the contact form on the individual posting’s page to reach the organization which posted the position directly. Contact information is listed at right side of each posting. It may look different depending on your platform (desktop computer vs. mobile).
I do not see any volunteer opportunity that interests me. What should I do?
You should check our list of volunteer opportunities often – as we continue to grow, we expect that more nonprofit organizations will sign up and post their volunteer needs (i.e. more volunteer opportunities).
Is it free to search for volunteer opportunities?
Absolutely. Everything on Volunteer London is free to use, including:
- Registering as a nonprofit organization;
- Posting volunteer opportunities; and
- Searching volunteer opportunities.
I want to volunteer. Do I have to register?
No, it is not required. If you are interested in volunteering (but do not want to register), then you simply use the contact form found on specific volunteer opportunity pages. This will put you in direct contact with the organization.
Can I edit my organization profile?
Yes, you certainly can. Once registered and logged in, look in the top-right corner of your browser for the “Edit My Profile” links.
How do I add my nonprofit organization?
The tool will collect a variety of information about your organization, including contact information, location, organization type, etc.
Once registered, you will have access to your profile, the ability to add volunteer opportunities and allow Volunteer London to notify volunteers in our pool about your new postings!
How do I delete/remove my volunteer opportunity postings?
- Navigate to your profile page.
- Find and click on the volunteer opportunity you want to remove in the “Edit Volunteer Postings” section of your profile. This will bring you to the form you used when you first added the opportunity.
- Navigate to the end of the form and click the “Delete Volunteer Opportunity” button.
If you have trouble removing/deleting a post, then please contact us.